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Downtime

Database Connectivity Issues

Feb 12, 2026 at 9:12pm UTC
Affected services
Vatel Console
Core
Data

Resolved
Feb 13, 2026 at 12:57am UTC

Service has been fully restored and all services are fully operational.

Updated
Feb 12, 2026 at 9:57pm UTC

We have identified the issue. Our database provider is experiencing a network outage across the region. We will keep you updated as the situation unfolds.

Created
Feb 12, 2026 at 9:12pm UTC

Database is currently unreachable and affecting services such as the portal and call server. We are monitoring the situation.