Incidents reported on status page for Vatel https://status.vatel.ai/en https://d1lppblt9t2x15.cloudfront.net/logos/92b9d7ee552acdb50ea94315b94d0982.png https://status.vatel.ai/en en https://status.vatel.ai/en/incident/852568 Fri, 13 Mar 2026 14:53:00 -0000 https://status.vatel.ai/en/incident/852568#d9b439aac486e4843e3cbf5a7ff0649644d1b9ee2f6a2ad5c8cb91b2f7727a5a Service has been fully restored including call transfers. We will continue to monitor the situation closely. https://status.vatel.ai/en/incident/852568 Fri, 13 Mar 2026 14:29:00 -0000 https://status.vatel.ai/en/incident/852568#a6e075b0714d0399b931ea3279f1a2f3e9c7406b947d8466a4d2d58b14f8acfb The issue has been identified and we have applied a fix. Service has been temporarily restored with call transfers still failing. https://status.vatel.ai/en/incident/852568 Fri, 13 Mar 2026 14:22:00 -0000 https://status.vatel.ai/en/incident/852568#de52a3ec90396fc6a534039b08e2699a40531eafde93a4998a912a8d42bf2487 We've noticed a series of SIP invites being dropped by our SIP server. As a result some calls are being dropped. We are closely monitoring the situation. https://status.vatel.ai/en/incident/852562 Fri, 13 Feb 2026 00:57:00 -0000 https://status.vatel.ai/en/incident/852562#4da5ce18aa6141b1665cfe912aeb194f5bc8657bbedb324f9f4a8d9e87d55f0b Service has been fully restored and all services are fully operational. https://status.vatel.ai/en/incident/852562 Fri, 13 Feb 2026 00:57:00 -0000 https://status.vatel.ai/en/incident/852562#4da5ce18aa6141b1665cfe912aeb194f5bc8657bbedb324f9f4a8d9e87d55f0b Service has been fully restored and all services are fully operational. https://status.vatel.ai/en/incident/852562 Fri, 13 Feb 2026 00:57:00 -0000 https://status.vatel.ai/en/incident/852562#4da5ce18aa6141b1665cfe912aeb194f5bc8657bbedb324f9f4a8d9e87d55f0b Service has been fully restored and all services are fully operational. https://status.vatel.ai/en/incident/852562 Fri, 13 Feb 2026 00:57:00 -0000 https://status.vatel.ai/en/incident/852562#4da5ce18aa6141b1665cfe912aeb194f5bc8657bbedb324f9f4a8d9e87d55f0b Service has been fully restored and all services are fully operational. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:57:00 -0000 https://status.vatel.ai/en/incident/852562#d72f6dc806f0a1fb7a90c58b0c3555c7243cb592c2f06c87ad94f0118f556a47 We have identified the issue. Our database provider is experiencing a network outage across the region. We will keep you updated as the situation unfolds. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:57:00 -0000 https://status.vatel.ai/en/incident/852562#d72f6dc806f0a1fb7a90c58b0c3555c7243cb592c2f06c87ad94f0118f556a47 We have identified the issue. Our database provider is experiencing a network outage across the region. We will keep you updated as the situation unfolds. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:57:00 -0000 https://status.vatel.ai/en/incident/852562#d72f6dc806f0a1fb7a90c58b0c3555c7243cb592c2f06c87ad94f0118f556a47 We have identified the issue. Our database provider is experiencing a network outage across the region. We will keep you updated as the situation unfolds. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:57:00 -0000 https://status.vatel.ai/en/incident/852562#d72f6dc806f0a1fb7a90c58b0c3555c7243cb592c2f06c87ad94f0118f556a47 We have identified the issue. Our database provider is experiencing a network outage across the region. We will keep you updated as the situation unfolds. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:12:00 -0000 https://status.vatel.ai/en/incident/852562#39a07ad179631926ea4fc918331c384b6b19f67d190ce9945ec8e2a15827338f Database is currently unreachable and affecting services such as the portal and call server. We are monitoring the situation. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:12:00 -0000 https://status.vatel.ai/en/incident/852562#39a07ad179631926ea4fc918331c384b6b19f67d190ce9945ec8e2a15827338f Database is currently unreachable and affecting services such as the portal and call server. We are monitoring the situation. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:12:00 -0000 https://status.vatel.ai/en/incident/852562#39a07ad179631926ea4fc918331c384b6b19f67d190ce9945ec8e2a15827338f Database is currently unreachable and affecting services such as the portal and call server. We are monitoring the situation. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:12:00 -0000 https://status.vatel.ai/en/incident/852562#39a07ad179631926ea4fc918331c384b6b19f67d190ce9945ec8e2a15827338f Database is currently unreachable and affecting services such as the portal and call server. We are monitoring the situation.