Incidents reported on status page for Vatel https://status.vatel.ai/en https://d1lppblt9t2x15.cloudfront.net/logos/92b9d7ee552acdb50ea94315b94d0982.png https://status.vatel.ai/en en https://status.vatel.ai/en/incident/1057183 Wed, 09 Sep 2026 02:00:56 -0000 https://status.vatel.ai/en/incident/1057183#d3b18f4174d9c75d31649e39552ed9ab550d652cbd9743f4becf855dc3b40eff Brief infrastructure maintenance window https://status.vatel.ai/en/incident/1052683 Sun, 06 Sep 2026 00:00:14 -0000 https://status.vatel.ai/en/incident/1052683#3c546ef8b5c58019d6d2b931802764a8829b0e1d7a04c933d1d65a183a7676d4 Infrastructure migration and maintenance https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 19:29:00 -0000 https://status.vatel.ai/en/incident/1045246#6f738d9e3eee7263281171b042eec15e6b2684e589d19b271ff789947d5b81d6 All services have been fully restored and are operating normally. The incident has been resolved, and we are continuing to monitor our infrastructure closely to ensure ongoing stability. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 16:58:00 -0000 https://status.vatel.ai/en/incident/1045246#fe4886951e97e93f09724977c224a66f475ff8ed4a3cb02cde6be8ac66b67fee Our services are currently experiencing **degraded performance** due to ongoing network issues with our compute provider. Some services may be intermittently unavailable or slower than usual. We are actively monitoring the situation and will provide further updates as the situation develops. For the latest information from our provider, please refer to the **[Google Cloud Status Dashboard](https://status.cloud.google.com/?utm_source=chatgpt.com)**. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 16:44:00 -0000 https://status.vatel.ai/en/incident/1045246#310fa6580b8bfd792fccfd374e5118dde5093e2f4b779641be531c96f2e1c639 We are currently experiencing another network outage with our compute provider, which may affect the availability of some core services. Our provider is actively investigating the incident. You can follow the latest updates directly on the **[Google Cloud Status Dashboard](https://status.cloud.google.com/?utm_source=chatgpt.com)**. We are continuing to monitor the situation and will provide another update once services are fully stable. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 16:01:00 -0000 https://status.vatel.ai/en/incident/1045246#57a042cb00459641ec1ea7b7a46023e27b534d6e3ef0048ed7484cf69937645b All services are back online and operating normally. We are continuing to closely monitor the infrastructure to ensure stability and will take action if any further issues arise. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 15:54:00 -0000 https://status.vatel.ai/en/incident/1045246#afc27929734ab29dc122705ac1f6c8dd45705e7a1ccd072a6e5830001fa8be9b Our core services are currently experiencing stability issues with our compute providers. This may result in intermittent service disruptions or degraded performance. We are actively monitoring the situation and working with our infrastructure providers to identify and resolve the issue. We’ll provide another update once we have more information. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 15:45:43 -0000 https://status.vatel.ai/en/incident/1045246#4f5b8c7a8f87030f40dcaec623b4063eccc171bcc4abc547564445cbcab5f22b Core went down. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 15:18:47 -0000 https://status.vatel.ai/en/incident/1045246#015fd1a171093910208ac353dc76e59cf43b61cc6f953ba8e132ff1933c2a5c6 Core recovered. https://status.vatel.ai/en/incident/1045246 Tue, 01 Sep 2026 15:12:42 -0000 https://status.vatel.ai/en/incident/1045246#9b9c9b869a08e410a75f1ddea99b32bfad1c54186a3aadfc6a9b60279348d814 Core went down. https://status.vatel.ai/en/incident/1036559 Fri, 28 Aug 2026 04:00:01 -0000 https://status.vatel.ai/en/incident/1036559#52b4f0068d1ccf5be6021435a03db6e30d9722cc35e79c8fe4b945b227fbfbd3 Maintenance completed https://status.vatel.ai/en/incident/1036559 Fri, 28 Aug 2026 03:30:01 -0000 https://status.vatel.ai/en/incident/1036559#3e37ebf60a00582d4552e128103b8a74324e13ba872066cd6dc527eaee4d0067 Database maintenance https://status.vatel.ai/en/incident/1011886 Fri, 14 Aug 2026 09:46:23 -0000 https://status.vatel.ai/en/incident/1011886#401b5e3caa02f4953b6202fdb93abfb546502e7fa88391ed767aeefb6bdbc026 Data recovered. https://status.vatel.ai/en/incident/1011886 Fri, 14 Aug 2026 08:39:29 -0000 https://status.vatel.ai/en/incident/1011886#07d91ef8291e51f386c14ac42f534be48e7847aa248c7410dabf831bc0788fe5 Data went down. https://status.vatel.ai/en/incident/881331 Mon, 27 Apr 2026 23:10:00 -0000 https://status.vatel.ai/en/incident/881331#2bfe9140181565f8a25c5734ffafa399a082345cd736523c5deab65401958645 All services have been restored and are operating normally. Service disruption occurred between 18:47 and 19:05. https://status.vatel.ai/en/incident/881331 Mon, 27 Apr 2026 23:00:00 -0000 https://status.vatel.ai/en/incident/881331#8c391bed05103f38e40d34adc0788a0c58f3ab4ad770d18b281b7fbcd229eacf The telephony service became unresponsive, resulting in service disruption. The root cause is currently under investigation. https://status.vatel.ai/en/incident/875867 Tue, 21 Apr 2026 04:00:20 -0000 https://status.vatel.ai/en/incident/875867#66d41b06dc069d248f80a5a42d958d935caff0cd49aba08b784249af46b0cbc7 Une maintenance est prévue afin d’effectuer une mise à niveau de nos serveurs. Des interruptions ou une performance réduite pourraient être observées durant cette période. Maintenance is scheduled to perform upgrades on our servers. Intermittent downtime or degraded performance may occur during this period. https://status.vatel.ai/en/incident/868966 Fri, 10 Apr 2026 21:04:00 -0000 https://status.vatel.ai/en/incident/868966#f0799fa93ff3ff6370cc73c13112269a61b6fe151d66453e6ed512ac4a90e6d7 All services and quality have been restored and back to normal. We will continue to monitor the situation. https://status.vatel.ai/en/incident/868966 Fri, 10 Apr 2026 21:02:00 -0000 https://status.vatel.ai/en/incident/868966#b354b9da6377aa5589301c241283e193b1288f27e1b384b0c289b823aac1a965 We are currently experiencing a temporary service interruption following a system restart. https://status.vatel.ai/en/incident/868966 Fri, 10 Apr 2026 20:48:00 -0000 https://status.vatel.ai/en/incident/868966#7700fd75e245905ba33f8dee6909b0f389b2f9cba1458f5005a23d3a7f34c43c Our team has identified a temporary decrease in call audio quality. We are actively monitoring the situation and working to restore normal performance as quickly as possible. https://status.vatel.ai/en/incident/852562 Fri, 13 Feb 2026 00:57:00 -0000 https://status.vatel.ai/en/incident/852562#4da5ce18aa6141b1665cfe912aeb194f5bc8657bbedb324f9f4a8d9e87d55f0b Service has been fully restored and all services are fully operational. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:57:00 -0000 https://status.vatel.ai/en/incident/852562#d72f6dc806f0a1fb7a90c58b0c3555c7243cb592c2f06c87ad94f0118f556a47 We have identified the issue. Our database provider is experiencing a network outage across the region. We will keep you updated as the situation unfolds. https://status.vatel.ai/en/incident/852562 Thu, 12 Feb 2026 21:12:00 -0000 https://status.vatel.ai/en/incident/852562#39a07ad179631926ea4fc918331c384b6b19f67d190ce9945ec8e2a15827338f Database is currently unreachable and affecting services such as the portal and call server. We are monitoring the situation.